For all the latest updates on the coronavirus situation and the vaccine rollout, please go to the news section of this website or on our social media channels.

We understand these are worrying times with the ongoing Covid-19 pandemic. However, we are still here to support carers across the Highlands. We will be updating this page regularly with updates on the service, and information to support you during this pandemic.

Details of Carer Training and Support Events are below: 

Carer Training Events: 

Carer Support Events:

If you need help to book an event or to get onto Zoom please contact us on  or
Carer Support Line 01463 723560 Monday to Friday 10am to 4pm. 

We have been changing and adapting our working practices to be able to still provide full support to carers across the Highlands, all staff are working from home and fully contactable.

Changes we have made to our service to support and protect carers
  • All Adult Carer Support Plans and Mini Adult Carer Support Plans are now taking place over Zoom or through a telephone call with your local Carer Link Worker. There is also the option to use NHS Near Me. We will use whichever method you would prefer.
  • The Carer Centre in Dingwall is currently closed, however all staff are working from home and fully contactable.
  • The Carer Support Line is still available for carers.
  • Counselling delivered by Connecting Carers volunteers is available through telephone or Zoom.
We understand these are difficult times, and we aim to always keep you up to date with our plans and current changes to the service. We are still here to support you, so please get in touch through the Carer Support Line on 01463 723560 Mon-Fri 10am-4pm.

PPE for Carers

In Highland, you will be able to access PPE directly via Connecting Carers as the local hub for unpaid carers.

To place an order for PPE supply of gloves, aprons or masks please contact us by phone 01463 723560 between 10am and 4pm Monday to Friday, or by email at

Please note
• Unpaid carers source their own stock of PPE wherever possible, however where this fails Connecting Carers will provide PPE to unpaid carers.
• Supplies will be used in line with guidance and distributed equitably according to need.


Actions to take if you need PPE
• Contact Connecting Carers who will triage your call and support you to place an order for PPE where you are unable to source through existing arrangements.
• Where possible, the Connecting Carers team will post our supplies directly to your home address, but in extenuating circumstances, the supplies will be delivered to your door.

Useful Information  
  • Highland Third Sector Interface: There is currently a Community Action Register which holds lots of information on services and volunteer groups you can access within your local area to help you during these times particularly if you are having to shield, there is information such as individuals who could deliver food and medications to you, access to mental health groups, condition specific support and support for times of loneliness.
  • Funding: For up to date information and guidance on funding you may be eligible for, and for assistance with applying for funding please contact the carer support line 01463 723560 Monday-Friday 10am-4pm.
  • Covid19 Testing for Carers - The National Carer organisations have produced the attached briefing document for unpaid Carers in relation to testing for COVID-19 testingbriefing_final.pdf
  • Time Capsule Project - we are inviting Adult and Young Carers to send in articles and artwork focusing on what the Coronavirus means for them to be included in a digital time capsule book Time-capsule-image.pdf
  • Test and Protect App: The App for Scotland is now live and available to download from the Apple or Google Play Store. Individuals privacy will be protected as the app uses Bluetooth technology to anonymously alert users if they have been in close contact with someone who has tested positive for COVID-19, and advises them to self-isolate. Users of the app who test positive will still get a call from a contact tracer to confirm their details and who they have been in close contact with.The app does not store details on an individual or their location but uses encrypted, anonymised codes exchanged between smartphones to determine all close contacts. Close contacts are defined as people who have been within two metres of someone who has tested positive for 15 minutes.Sign up is entirely voluntary but strongly recommended for those with compatible smartphones
  • Please see this useful document for more information on the Test and Protect App Coronavirus-Stakeholder-Toolkit-Protect-Scotland-App.pdf
Connecting Carers realises the uncertainty regarding Covid-19 and the changing guidance can increase stress and anxiety. We as a service are still fully operational and are here to support unpaid Carers throughout Highland. Please continue to look out for further Scottish Government guidance.  If you would like to discuss how this situation impacts your caring role please contact our support line on 01463 723560.